Quality Improvement Services
VENDOR SELECTION ASSISTANCE
NYC REACH can guide a practice in choosing a Certified EHR that best fits their needs.
CHOOSING A CERTIFIED EHR DEPENDS ON:
Clinical Specialty Support
Customer Support Services
Public Health Reporting Capabilities Content (e.g. immunization registry, syndromic surveillance, cancer registries)
Implementation timelines (how quickly the system can be installed, tested and turned on in your practice)
Available integration with lab and diagnostic companies
Ability to exchange information with other EHR systems and Health Information Exchanges (HIEs)
Reporting capabilities for participating programs such as Meaningful Use, Accountable Care Organizations, and Patient Centered Medical Home
NYC REACH offers educational materials to connect a practice to resources that will help in the decision of which EHR will best serve the practice.
For help starting your EHR system search, contact NYC REACH today!
What is Meaningful Use?
Meaningful Use, also known as the New York State Medicaid EHR Incentive Program, is a Centers for Medicare and Medicaid Services (CMS) Promoting Interoperability Program. The program gives financial incentives to providers who demonstrate “Meaningful Use” of certified electronic health record technology (CEHRT). The program’s objectives require providers to use an EHR system to capture patient data, and engage with patients and other providers to support and coordinate patient care.
The program is active through 2021.
Why should I participate?
WHAT DO I HAVE TO DO?
Eligible* provider types:
- Physicians (MD, DO)
- Dentists (DDS, DMD)
- Nurse Practitioners (NP)
- Certified Nurse-Midwives (CNMW)
- Physician Assistants (PA) who furnish services in a Federally Qualified Health Center (FQHC) or Rural Health Clinical that is led by a PA
*These provider types are eligible for Meaningful Use if they are not hospital-based practitioners. Hospital-based practitioners are defined as providers who see more that 90% of patients as hospital inpatients or ED visits are considered hospital-based.
Eligibility also depends on an EP’s level of participation previous years.
- Eligible providers can only receive payments for six years of Meaningful Use. Eligible providers who successfully attested and received payments for six years prior to 2018 are unable to continue participating in the program after 2018.
- Eligible providers who have not attested prior to 2016 cannot join the program.
- Eligible providers must have received and kept at least one incentive payment for performance year 2016 or earlier. Incentive payments that were returned due to a failed audit cannot be counted.
Medicaid Patient Volume
Providers are eligible to participate if the Medicaid Patient Volume reporting period is 90 days and 30% of encounters are Medicaid patients (20% for pediatricians).
To learn more information about eligibility, visit the CMS website.
Eligible providers must use an EHR that is certified by the CMS and the Office of the National Coordinator for Health Information Technology (ONC). Certified Electronic Health Record Technology (CEHRT) offers providers the necessary technological capabilities and security to help meet Meaningful Use criteria. To determine if an EHR system is currently certified, view the ONC Certified Health IT Product List (CHPL).
CEHRT requirements are different for Modified Stage 2 and Stage 3 Meaningful Use. NYC REACH can guide a practice in choosing a Certified EHR that best fits their needs. Contact NYC REACH today to start your EHR system search.
Providers must meet specific required measures and document data in the EHR to attest to Meaningful Use
Modified Stage 2 Objectives
Stage 3 Objectives
|1. Protect Patient Health Information||1. Protect Patient Health Information|
|2. Clinical Decision Support||2. Electronic Prescribing|
|3. Computerized Provider Order Entry||3. Clinical Decision Support|
|4. Electronic Prescribing||4. Computerized Provider Order Entry|
|5. Health Information Exchange||5. Patient Electronic Access|
|6. Patient-Specific Education||6. Coordination of Care|
|7. Medication Reconciliation||7. Health Information Exchange|
|8. Patient Electronic Access||8. Public Health Reporting|
|9. Secure Electronic Messaging|
|10. Public Health Reporting|
All participating providers must successfully demonstrate Meaningful Use by submitting EHR data and Medicaid Patient volume information through MEIPASS, New York State’s EHR Incentive Payment System. The State will review the submission and determine if the provider will receive an incentive payment.
Meaningful Use participants can earn up to $63,750 for six years of participation. Incentive payments are time-sensitive and require measures to be met within a particular timeframe each year. Providers can earn up to $8,500 for each year that they successfully achieve Meaningful Use.
Providers are required to demonstrate Meaningful Use each year to receive an incentive payment.
As the healthcare industry shifts to value-based care, NYC REACH wants to continue to help providers succeed in delivering the best care to their patients.
NYC REACH supports providers through participation in programs around accountable care, patient-centered care and targeted improvements on public health priorities.
NYC REACH has services to help practices improve care coordination, patient engagement, and utilize health information systems, such as electronic health records (EHRs), to follow-up and monitor the health of their patient populations.
Group training and personalized support are offered for:
Revenue Cycle Optimization
Documentation and coding can be complex, and with requirements changing under the Affordable Care Act and adoption of ICD-10, this complexity is sure to increase.
NYC REACH will help prepare providers for the future by offering revenue cycle optimization trainings, tools, and other support focused on:
- Clearinghouse support (e.g. rejection analysis, ERA / EFT enrollment assistance)
- Front desk related workflow (e.g. eligibility verification, referrals, appointment scheduling, visit status reconciliation, copayment collection)
- Creating, scrubbing, submitting claims and posting payments
- Documentation & Coding (e.g. specialty specific CPT, ICD-9 and HCPCS codes)
- Identification of problem areas through financial reporting tools (e.g. accounts receivable and accounts payable analysis)
- Updates relating to Transitional Care Management (TCM) and Chronic Care Management (CCM) requirements
If you have any questions about these services, don’t hesitate to contact us.
NYC Practices Referring Patients
Lifestyle Coaches Trained
EBI Program Workshops Hosted by Partner Organizations
The National Diabetes Prevention Program (National DPP), which uses a Centers for Disease Control and Prevention (CDC)-approved curriculum, is an evidence-based lifestyle change prevention program for adults who have prediabetes or are at high risk for developing type 2 diabetes. Adults with prediabetes have blood sugar levels that are higher than normal but not high enough to be diagnosed with type 2 diabetes.
The year-long program consists of 16 one-hour weekly sessions followed by monthly maintenance sessions. The program is facilitated by a certified lifestyle coach who follows the CDC-approved curriculum, which includes concepts related to physical activity, coping mechanisms, healthy eating, and stress management.
The overall objective of the National DPP is for participants to lose at least 7% of their body weight and adopt healthier lifestyle habits.
All program materials are available in English and Spanish on the CDC website.
In order to make the program more accessible to New York City’s diverse population, these materials have been translated into Bengali, Haitian Creole, and Korean.
Organizations interested in hosting the program can click on the links below to download the leader curriculum or participant curriculum in each language. Each curriculum includes content for the core sessions (the first six months of the program) and maintenance sessions (the second six months of the program).
Additional program materials including fitness and food logs, action plans, and certificates, are also available in each language. Contact NYC REACH to learn more.
The Diabetes Self-Management Program (DSMP), supported by the Self-Management Resource Center, is designed to assist patients in managing type 2 diabetes.
The DSMP teaches self-managed lifestyle change and coping strategies to enable participants to increase physical activity levels and manage their diabetes and medications.
Patients with type 2 diabetes attend the workshop in small groups for 2½ hours per week, for six weeks. Workshops are facilitated by two trained leaders, one or both of whom is a peer leader with diabetes.
The Chronic Disease Self-Management Program (CDSMP), supported by the Self-Management Resource Center, is designed to assist patients with managing their chronic or ongoing health condition(s).
The CDSMP teaches self-managed lifestyle change and coping strategies to enable participants to increase physical activity levels and manage their health condition(s) and medications.
Patients with different chronic health conditions attend the workshop in small groups for 2½ hours per week, for six weeks. Workshops are facilitated by two trained leaders.
Quality Improvement Projects
NYC REACH’s quality improvement projects introduce innovative system changes that promote disease prevention and control through the following actions:
- Improve blood pressure control among hypertensive patients
- Deliver smoking cessation interventions
- Reduce the number of patients with uncontrolled diabetes
- Reduce the prevalence of diabetes by increasing participation in the National Diabetes Prevention Program
- Adopt and use health information technologies
- Transform practices to achieve federal and state-driven initiatives for advanced primary care models
September 2014 – September 2018
Join the BEAT
Join the BEAT’s goal is to integrate community-based programs and resources with medical practice-based quality improvement to promote hypertension control and diabetes prevention. The program has an emphasis on neighborhoods within areas of the District Public Health Offices and Southeast Queens. BEAT stands for:
- Be Active
- Eat Healthy
- Act on Your Cardiovascular Risks
- Take Your Prescribed Medication
September 2013 – December 2018
NYC CARE CALLS
NYC Care Calls helps patients control their diabetes through consistent telephonic interventions intended to promote long-term behavioral change. Topics discussed during these telephonic self-management support calls include:
- Medication Adherence
- Healthy Eating
- Physical Activity
- Community Resources
This project is a partnership with the Albert Einstein College of Medicine.
Began September 2015
Public Health Detailing Action Kits
NYC REACH, in collaboration with the Bureau of Chronic Disease Prevention & Tobacco Control, is involved with the development and dissemination of Public Health Detailing Action Kits. These kits, made up of clinical tools and resources for both patients and providers, promote evidence-based best practices and chronic disease management. Some topics discussed by the detailing action kits include:
- Smoking Cessation
- Colon Cancer
June 2015 – May 2019
HealthyHearts NYC aims to improve cardiovascular disease prevention and treatment in primary care by focusing on the ABCs of cardiovascular care:
- Aspirin as Appropriate
- Blood Pressure Control
- Cholesterol Management
- Smoking Cessation
Healthy Hearts is a partnership with NYU Langone Medical Center (NYULMC) and the Community Health Care Association of New York State (CHCANYS).