Behavioral Health Parity Training for Service Providers
2025-11-07 10:00 - 11:00, 2025-11-17 11:00 - 12:30, 2025-12-03 10:00 - 23:30 (America/New_York)
Many people are interested in accessing behavioral health services but often face challenges due to coverage denials and significant out-of-pocket costs. Attend a free NYC Department of Health and Mental Hygiene (NYC DOHMH) training to learn more about behavioral health parity and related resources.

This training will provide an overview of behavioral health parity and what steps you can take (or help your clients take) when they experience insurance denials or unexpected out-of-pocket costs. You will also learn about organizations available to support individuals in accessing services such as the Community Health Access to Addiction and Mental Healthcare Project (CHAMP), New York State’s health insurance ombudsman program for substance use disorder and mental health care

*Continuing Education (CE) credits are available to satisfy LCSW and LMSW continuing education requirements, and CASAC renewal and CPP/CPS credentialing requirements for OASAS service providers.

Making Connections to Medicaid Behavioral Health Care Services
2025-11-10 12:00 - 13:30, 2025-11-21 14:00 - 15:30, 2025-12-02 12:00 - 13:30, 2025-12-15 14:00 - 15:30
This training will provide an overview on what Medicaid managed care plans are, how to enroll in Medicaid, and the services available under Medicaid to support people with a substance use disorder or serious mental illness. You will also learn how to identify clients who may be eligible for services such as Health Home care management, Health and Recovery Plans, Community Oriented Recovery and Empowerment services, and Home-and Community-Based Services.

NYC DOHMH Diabetes Stakeholder Convening Fall 2025
2025-11-14 12:00 - 13:00
Please join the NYC Health Department for an opportunity to connect with other diabetes educators across the city. The event will feature diabetes-related updates and a review of the latest research on diabetes distress. You’ll also have the chance to share successes and challenges with your peers in an open discussion.

Behavioral Health Parity 101
2025-11-19 13:00 - 14:30, 2025-12-19 12:00 - 13:30
Many people are interested in accessing behavioral health services, but often face challenges due to coverage denials and significant out-of-pocket costs. Attend a free NYC Department of Health and Mental Hygiene (NYC DOHMH) training to learn more about behavioral health parity and related resources.

Needs, Wants, Wishes, and Dreams for Caregivers
2025-11-20 11:00 - 12:00
Children and Youth With Special Health Care Needs (CYSHCN) invites you to join an inspiring session with Gary Shulman, MS Ed. focused on supporting caregivers of children and youth with disabilities.

Explore what truly matters in supporting your child and family

Connect with other caregivers

Actionable tips and interactive discussions

Learn strategies, share your story, and discover how to turn hopes into action.

A webinar link will be sent upon registration.

For more information, contact 347-396-4600 or cyshcn@health.nyc.gov

Trauma-Informed Care for CYSHCN: Practical Approaches for Providers
2025-11-20 13:00 - 14:00
Children and Youth With Special Health Care Needs (CYSHCN) invites you to join a practical, interactive session with Diane Lee, PysD focused on building trauma-informed expertise for those supporting children and youth with disabilities.

Define trauma informed care and core principles

Identify risk factors and symptoms of trauma in children with special health care needs

Apply trauma-informed strategies in clinical practice

A webinar link will be sent upon registration.

For more information, contact 347-396-4600 or cyshcn@health.nyc.gov

UniteUs Closed Loop Referral Training for NYC REACH Network
2025-12-03 15:00 - 16:00, 2026-02-04 15:00 - 16:00
UniteUs is a nation-wide community referral platform. It offers users an in-depth service directory and capabilities to share resources for basic needs, wellness, disease self-management and caregiving. Users can share information in multiple languages easily by print, email or text.

This 1 hour interactive training will provide an overview of the platform and highlight the closed loop referral features.

Audio and visual access to participate is required.

Tailoring for the Community: A Lifestyle Coach & Peer Leader Collaborative
2025-12-10 10:00 - 15:00
Join the Bureau of Equitable Health Systems for Tailoring for the Community: A Lifestyle Coach and Peer Leader Collaborative. This event will bring together lifestyle coaches and peer leaders from organizations across NYC that deliver NDPP and CDSMP/DSMP to their communities. Highlighting best practices around program tailoring.

This event is open to: National DPP Lifestyle Coaches, SMRC Chronic Disease/Diabetes Self-Management Program Peer Leaders, and Individuals interested in delivering the National DPP at their organizations.

Winter Health and Safety Training
2025-12-11 12:00 - 13:00
Join NYU Langone Health CHW Research and Resource Center on Thursday, December 11th, 12:00 – 1:00 pm EST for a virtual training facilitated by the NYC Department of Health and Mental Hygiene (DOHMH) on Winter Health and Safety. This training is tailored for community health workers, engagement staff, or any interested public health professional curious about climate change. Discussions will revolve around emergency preparedness for power outages, energy insecurity and financial assistance programs, indoor and outdoor safety, as well as recognizing symptoms of hypothermia and frostbite

At the end of training, participants will:

Engage in NYC’s environmental justice initiatives and conversations.

Deliver this training to their community partners.

Understand how extreme weather impacts their role as a public health worker.

Attendee insights will advance DOHMH’s growing community climate resiliency initiatives. Simultaneous Spanish interpretation will be provided.

UniteUs Overview Training for NYC REACH Network
2025-12-17 15:00 - 16:00, 2026-01-07 15:00 - 16:00, 2026-03-04 15:00 - 16:00
UniteUs is a nation-wide community referral platform. It offers users an in-depth service directory and capabilities to share resources for basic needs, wellness, disease self-management and caregiving.

Users can share information in multiple languages easily by print, email or text. This 1 hour interactive training will provide an overview of the platform and highlight the Network and Screening tools.

Audio and visual access to participate is required.

New York State Patient-Centered Medical Home Sustainability Workshop
2026-01-13 09:00 - 11:00, 2026-02-12 09:00 - 11:00, 2026-02-24 09:00 - 11:00
Congratulations on your NYS Patient-Centered Medical Home Recognition! Join NYC REACH for a free NYS PCMH Sustainability Workshop to learn best practices for maintaining PCMH operations, how to align PCMH with other programs, and how to maintain PCMH Recognition. It is important for practices to maintain PCMH operations year-round, as NYS PCMH Recognition must be renewed annually.

All workshops will be held virtually in Zoom. The log-in information and how to access the event will be sent in the confirmation that will go to the email address used to register for the workshop.

Hepatitis C Screening and Management Among People of Childbearing Age and Pregnant People Webinar
2026-01-22 19:00 - 20:00
Join the upcoming two-part webinar series hosted by the American Academy of Pediatrics (AAP) in collaboration with the New York City (NYC) Health Department called “Enhanced Screening to Prevent and Proactively Address Perinatal HCV Transmission.”

This series is designed to educate health care providers who come in contact with 1) people of childbearing age, 2) pregnant people (during pregnancy, perinatal and post-natal), and 3) infants and children perinatally infected with HCV on updated HCV screening guidelines, management details, and support with reporting requirements.

Each webinar will qualify for 1 CME, and be presented by Erica Finfer, MPH and Tara Melfi, MPH, CHES, from the Bureau of Hepatitis, HIV, and Sexually Transmitted Infections.

Accreditation Statement

This activity has been planned and implemented in accordance with the Accreditation Requirements and Policies of the Medical Society of the State of New York (MSSNY) through the joint providership of the Westchester Academy of Medicine, the NYS AAP Chapters 2&3 and the NYC Department of Health and Mental Hygiene. The Westchester Academy of Medicine is accredited by MSSNY to provide Continuing Medical Education for physicians.

The Westchester Academy of Medicine designates this live activity for a maximum of 1.0AMA PRA Category I Credits™(each). Physicians should claim only the credit commensurate with the extent of their participation in the activity. Any questions, please contact Mahnoor Nasir at mnasir@health.nyc.gov.

CHIP Learning Collaborative
2026-01-27 18:00 - 19:30
This meeting will be an online event and will include a presentation and discussion with NYCREACH staff who will be discussing an introduction and overview to the CHIP Learning Collaborative, HRSN screenings, Social Care Network (SCN), and history and future developments for the CHIP GIS tools. The agenda and any pre-readings will be sent closer to the meeting date.

We look forward to an exciting kick off to CHIP Year 3 and to joining our new and returning members in valuable discussion!

Public Health Live! Oral Health and Diabetes: An Important Connection
2026-01-28 12:00 - 13:00
Please register and join a Public Health Live! on January 28th at 12:00 p.m. for a webcast entitled: Oral Health and Diabetes: An Important Connection. The webcast will focus on the medical and dental connection between gum disease and diabetes. For more information, including how to register and information about the availability of free continuing education credits, and/or access to the recording of the webcast, go to: Oral Health and Diabetes: An Important Connection | University at Albany

Co-sponsored by the New York State Department of Health Diabetes Prevention and Control Program and UAlbany’s Center for Public Health Continuing Education.

Hepatitis C Screening and Management Among Perinatally Exposed Infants and Children
2026-01-29 19:00 - 20:00

For eClinicalWorks Users: Progress Notes, Templates, and Care Plans
2026-02-05 10:00 - 12:00
This virtual training is designed to help medical practice staff make more effective and efficient use of eClinicalWorks (eCW) documentation and care planning tools. Participants will gain hands-on insight into building streamlined chronic care workflows, improving documentation consistency, and supporting team-based care and population health management. This session focuses on practical use of SOAP-based progress notes, condition-specific templates, and care plans for common chronic conditions, including diabetes, hypertension, behavioral health, and social determinants of health(SDOH). Participants will also learn how to use clinical decision support, order sets, pre-visit questionnaires, and registries to support proactive, high-quality care.

For All EHR Users: Team-Based Care and Quality Improvement
2026-02-12 10:00 - 12:00
This virtual training introduces medical practice team members to the fundamentals of quality improvement (QI) and team-based care (TBC), with a focus on practical application in chronic care settings. The session explores why quality improvement matters and how structured, team-driven approaches can support meaningful and sustainable improvements in care delivery.

Participants will learn foundational QI frameworks and tools—including the Chronic Care Model, the Model for Improvement, SMART goals, root cause analysis, and plan-do-study-act (PDSA) cycles—and how applying team-based care principles within chronic care workflows can improve care coordination, quality of care, and overall practice performance

For eClinicalWorks Users: Quality Improvement Measures: Coding, Billing, Procedures
2026-02-19 10:00 - 12:00
This virtual training is designed to help medical practice team members enhance their knowledge of coding, billing, and clinical procedures within the eClinicalWorks (eCW) EHR system. Participants will explore best-practice workflows for chronic care and learn key coding standards—including ICD-10-CM, Evaluation and Management (E/M), CPT I & II, and HCPCS—with practical examples from commonly used preventive and screening measures. The session emphasizes accurate documentation, streamlined screening workflows, and effective reporting in everyday clinical practice.

For eClinicalWorks Users: Medication Adherence
2026-02-26 10:00 - 12:00
This virtual training focuses on enhancing medication adherence workflows using the eClinicalWorks (eCW) EHR system. Participants will explore the importance of accurate medication documentation, effective patient engagement, and coordinated prescribing workflows in supporting safe and appropriate medication use. The session emphasizes practical, EHR-based strategies that help identify adherence challenges, support patient counseling, improve communication with pharmacies, and enhance overall quality of care.
