NYC REACH

Behavioral Health Parity 101
2025-05-05 13:00 - 14:30, 2025-04-15 10:00 - 23:30, 2025-04-02 12:00 - 13:30, 2025-03-19 13:30 - 15:00, 2025-03-04 10:00 - 11:30, 2025-01-31 10:00 - 11:15 (America/New_York)
Many people are interested in accessing behavioral health services, but often face challenges due to coverage denials and significant out-of-pocket costs. Attend a free NYC Department of Health and Mental Hygiene (NYC DOHMH) training to learn more about behavioral health parity and related resources.

UniteUs Training for NYC REACH Network
2025-04-23 15:00 - 16:00, 2025-02-19 15:00 - 16:00
UniteUs is a nation-wide community referral platform. It offers users an in-depth service directory and capabilities to share resources for basic needs, wellness, disease self-management and caregiving.

Users can share information in multiple languages easily by print, email or text. This 1 hour interactive training will provide an overview of the platform and highlight the Network and Screening tools.

Audio and visual access to participate is required.

Behavioral Health Parity Training for Service Providers
2025-04-23 13:00 - 14:30, 2025-04-07 11:00 - 12:30, 2025-03-28 11:00 - 12:30, 2025-03-13 14:00 - 15:30
Many people are interested in accessing behavioral health services but often face challenges due to coverage denials and significant out-of-pocket costs. Attend a free NYC Department of Health and Mental Hygiene (NYC DOHMH) training to learn more about behavioral health parity and related resources.

This training will provide an overview of behavioral health parity and what steps you can take (or help your clients take) when they experience insurance denials or unexpected out-of-pocket costs. You will also learn about organizations available to support individuals in accessing services such as the Community Health Access to Addiction and Mental Healthcare Project (CHAMP), New York State’s health insurance ombudsman program for substance use disorder and mental health care

*Continuing Education (CE) credits are available to satisfy LCSW and LMSW continuing education requirements, and CASAC renewal and CPP/CPS credentialing requirements for OASAS service providers.

New York State Patient-Centered Medical Home Sustainability Workshop
2025-04-22 09:00 - 10:45, 2025-04-10 09:00 - 10:45, 2025-03-25 09:00 - 10:45, 2025-03-13 09:00 - 10:45, 2025-02-25 09:00 - 10:45, 2025-02-13 09:00 - 10:45, 2025-01-28 09:00 - 10:45, 2025-01-09 09:00 - 10:45
Congratulations on your NYS Patient-Centered Medical Home Recognition! Join NYC REACH for a free NYS PCMH Sustainability Workshop to learn best practices for maintaining PCMH operations, how to align PCMH with other programs, and how to maintain PCMH Recognition. It is important for practices to maintain PCMH operations year-round, as NYS PCMH Recognition must be renewed annually.

All workshops will be held virtually in Zoom. The log-in information and how to access the event will be sent in the confirmation that will go to the email address used to register for the workshop.

UniteUs 201 Training for NYC REACH Network
2025-04-09 15:00 - 16:00, 2025-03-05 15:00 - 16:00, 2025-02-05 15:00 - 16:00
UniteUs is a nation-wide community referral platform. It offers users an in-depth service directory and capabilities to share resources for basic needs, wellness, disease self-management and caregiving. Users can share information in multiple languages easily by print, email or text.

This 1 hour interactive training will provide an overview of the platform and highlight the closed loop referral features.

Audio and visual access to participate is required.

For eCW Users: Coding, Billing, Procedures, HRSN Screening Tool
2025-02-27 10:00 - 12:00
This training will give your practice the tools it needs to successfully use and incorporate eClinicalWorks.

Quality Improvement is the process that systematically improves health care delivery, a process or processes that can be measured, analyzed, improved, and controlled and a continuous effort to achieve stable and predictable process results. This training will give your practice the tools it needs to successfully use and incorporate The Healthcare Common Procedure Coding System (HCPCS) and Current Procedural Terminology II (CPT II) codes into the practice workflows to improve the quality of care and reimbursements.

The training will cover the following topics:

1. Basic knowledge in:

o International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM)

o Evaluation and management (E/M)

o Current Procedural Terminology (CPT)

2. The Healthcare Common Procedure Coding System (HCPCS)

3. Current Procedural Terminology II (CPT II)

4. ICD 10, CPT and CPT II and HCPS codes for the following procedures and Quality measures:

· Depression Screening

· Aspirin and other Antithrombotic Medication Therapy

· Tobacco Use Screening and Tobacco Use Intervention

· Diabetes Screening

· Breast Cancer Screening

· Asthma and COPD

· Cholesterol management, lipid panel and LDL

· Colorectal Cancer Screening

· Cervical Cancer Screening

· Blood Pressure Control in HTN

And more

5. How to make a list of the most used by practice procedures in the eCW EMR system.

6. How to add and update procedures to the eCW EMR system.

7. How to associate CPT code to the existing procedures.

8. Health Related Social needs (HRSN) (tool, assessment, coding, and billing).

Presenter: Vitaliy Shtutin, Director of Trainings and Clinical Workflows

Attendees will have the opportunity to ask questions following the presentation.

A Guide to Citywide Immunization Registry Reporting
2025-02-25 08:30 - 09:30
A webinar presented by the New York City Department of Health and Mental Hygiene Bureau of Immunization to learn about reporting adult vaccinations to the Citywide Immunization Registry (CIR).

Adult vaccine doses must be transmitted by your Electronic Health Record to the CIR with a completed consent field or the doses will be rejected. This webinar will review the benefits of CIR reporting for patients and health care providers, strategies to encourage CIR reporting for your adult patients, and technical guidance to ensure all doses reported to the CIR are accepted.

Adult Vaccine Coordinators, Nurse Managers, and any other interested staff are welcome to attend.

For MDland Users: Front Office, Clinical Essentials, Coding, Procedures, HRSN
2025-02-20 10:00 - 12:00
Attendees will learn about the Chronic Care Workflow and how they can contribute to improving patient chronic care management through workflow redesign and quality improvement activities in their practice.

The training will also teach attendees how to use MDLand to create and manage patient paper and electronic documentation by going over:

The Chronic Care Workflow

MDLand Basics

Patient Registration

Patient Portal

Scheduling Appointments

Health Registry Reports

Electronic Referrals

Progress Notes

Documenting Preventive Screenings

Medication History

Clinical Decision Support (CDS)/Order Set

Patient Specific Education

Coding and Procedures

HRSN Screening Tool

Presenter: Chien Ting Chen, Quality Improvement Workflow Manager

Attendees will be able to ask questions at the end of the presentation.

Progress Notes & Templates in eClinicalWorks
2025-02-13 10:00 - 12:00
The progress notes section of eClinicalWorks is a key component of comprehensive patient care. Progress notes store patient information in one location, and links it with other sections of the EHR. Using a progress note template helps clinical staff gain quick and easy access to diagnosis-specific progress note component and helps them quickly complete documentation.

This training will give your practice the tools it needs to successfully use and incorporate templates into your progress notes to streamline daily workflows. The training will cover the following topics in eClinicalWorks:

· Chronic Care Workflow

· Progress Notes (Soap Model)

· Progress Notes (Templates)

· Overview of Custom Questionnaires

· Hypertension Template

· Diabetes Template

· Immunization Template

· Social Determinant of Health Template

· Adding Templates in Progress notes

Presenter: Gloria Alfonso, Clinical Quality Specialist

Attendees will have the opportunity to ask questions following the presentation.

Behavioral Health Parity Training for Service Providers
2025-02-12 13:00 - 14:15, 2025-01-15 10:30 - 11:45
Many people are interested in accessing behavioral health services, but often face challenges due to coverage denials and significant out-of-pocket costs. Attend a free NYC Department of Health and Mental Hygiene (NYC DOHMH) training to learn more about behavioral health parity and related resources.

This training will provide an overview of behavioral health parity and what steps you can take (or help your clients take) when they experience insurance denials or unexpected out-of-pocket costs. You will also learn about organizations available to support individuals in accessing services such as the Community Health Access to Addiction and Mental Healthcare Project (CHAMP), New York State’s health insurance ombudsman program for substance use disorder and mental health care

*Continuing Education (CE) credits are available to satisfy LCSW and LMSW continuing education requirements, and CASAC renewal and CPP/CPS credentialing requirements for OASAS service providers.

For eClinicalWorks Users: Clinical Essentials Training
2025-02-06 10:00 - 12:00
Front office essentials are a very important piece of a patient experience. Attendees will learn to create and manage patient paper and electronic documentation. Patient lists are core to the management of patient populations and are a fundamental strategy to improving overall care delivery for chronic disease patients.

This training will give your practice the tools it needs to successfully use and incorporate Front office essentials and eCW reports to streamline daily workflows. The training will cover the following topics in eClinicalWorks:

Chronic Care Workflow

Patient Registration

Scheduling

Telephone Encounters

Office Management

Document Management

Patient Care Management

Order Sets

Registry

Quality Measures

Presenter: Frederich Gautreau,HIT Workflow Project Manager

Attendees will have the opportunity to ask questions following the presentation.
