NYC REACH

UNITEUS TRAINING 201 ENG
2024-04-10 15:00 - 16:00 (America/New_York)
UniteUs is a nation-wide community referral platform. It offers users an in-depth service directory and capabilities to curate personalized lists of resources for basic needs, wellness, disease self-management and caregiving. Users can share information about individual organizations or lists of resource easily by print, email or text.

This 1 ½ hour interactive training will provide an overview of the platform and highlight the Services and eRX tools.

You must have a UniteUs user ID and password before joining the training.

Audio and visual access to participate is required.

BEHAVIORAL HEALTH PARITY 101
2024-04-08 11:30 - 13:00, 2024-02-14 10:00 - 11:30, 2024-02-08 10:00 - 11:30, 2024-01-25 10:00 - 11:30
For anyone interested in learning about behavioral health parity, register at the link below.

This training will provide an overview of behavioral health parity and what steps you can take when you experience insurance denials or unexpected out-of-pocket costs. You will also learn about organizations available to support individuals in accessing services such as the Community Health Access to Addiction and Mental Healthcare Project (CHAMP), New York State’s health insurance ombudsman program for substance use disorder and mental health care.

UNITEUS TRAINING 101 Eng
2024-03-27 15:00 - 16:00

NEW YORK STATE PATIENT-CENTERED MEDICAL HOME SUSTAINABILITY WORKSHOP
2024-03-19 09:00 - 10:30, 2024-03-07 09:00 - 10:30, 2024-02-27 09:00 - 10:30, 2024-02-08 09:00 - 10:30
Congratulations on your NYS Patient-Centered Medical Home Recognition! Join NYC REACH for a free NYS PCMH Sustainability Workshop to learn best practices for maintaining PCMH operations, how to align PCMH with other programs, and how to maintain PCMH Recognition. It is important for practices to maintain PCMH operations year-round, as NYS PCMH Recognition must be renewed annually.

This 90 minute workshop is for staff experienced with PCMH. Learn more about PCMH here.

All workshops will be held virtually in Zoom. The log-in information and how to access the event will be sent in the confirmation that will go to the email address used to register for the workshop.

eClinicalWorks Training: Quality Improvement
2024-02-29 10:00 - 12:00
Quality Improvement is the process that systematically improves health care delivery, a process or processes that can be measured, analyzed, improved, and controlled and a continuous effort to achieve stable and predictable process results. Attendees will learn how to implement quality improvement activities and workflow redesign within their practice to improve patient chronic care management.

This training will give your practice the tools it needs to successfully use and incorporate Quality Improvement to streamline daily workflows. The training will cover the following topics in eClinicalWorks:

Quality Improvement (QI)Forming a QI TeamCreating a QI Plan / SMART GoalsModel for Improvement & PDSA CycleThe Chronic Care Model & WorkflowCDSS Set-UpRx Hub & Drug FormularyMedication AdherencePatient EducationNYC REACH Dashboards

UniteUs Training
2024-02-28 15:00 - 16:00, 2023-12-13 15:00 - 16:30

Behavioral Health Parity for Service Providers
2024-02-28 10:00 - 11:30, 2024-02-12 13:00 - 14:30, 2024-01-24 10:00 - 11:30
For providers in health, behavioral health or social services who are interested in learning how to help clients, register at the link below.

This training will provide an overview of behavioral health parity and what steps you can help your clients take when they experience insurance denials or unexpected out-of-pocket costs. You will also learn about organizations available to support individuals in accessing services such as the Community Health Access to Addiction and Mental Healthcare Project (CHAMP), New York State’s health insurance ombudsman program for substance use disorder and mental health care.

MDLand Training: Front Office/Clinical Essentials
2024-02-22 10:00 - 12:00
Attendees will learn about the Chronic Care Workflow and how they can contribute to improving patient chronic care management through workflow redesign and quality improvement activities in their practice.

The training will also teach attendees how to use MDLand to create and manage patient paper and electronic documentation by going over:

The Chronic Care WorkflowMDLand BasicsPatient RegistrationPatient PortalScheduling AppointmentsHealth Registry ReportsElectronic ReferralsProgress NotesDocumenting Preventive ScreeningsMedication HistoryClinical Decision Support (CDS)/Order SetPatient Specific Education

eClinicalWorks Training: Quality Measures
2024-02-15 10:00 - 12:00
According to CMS, Quality measures are standards for measuring the performance of healthcare providers to care for patients and populations. Quality measures can identify important aspects of care like safety, effectiveness, timeliness, and fairness.

This training will give your practice the tools it needs to successfully use and incorporate Quality Measures to streamline daily workflows. The training will cover the following topics in eClinicalWorks:

Alcohol Use ScreeningAspirin as AppropriateBlood Pressure controlCholesterol ManagementDepression Screening & Follow-UpSmoking Status & Cessation InterventionPre- Diabetes Screening & ManagementDiabetes Screening & ManagementBody Mass Index

eClinicalWorks Training: Patient Portal and Questionnaires
2024-02-08 10:00 - 12:00
A Patient Portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection. Along with the Patient Portal eClinicalWorks users also have access to Questionnaires. This can be created and used to screen a person’s mental and physical health during their office visit.

This training will give your practice the tools it needs to successfully use and incorporate eClinicalWorks Patient Portal and Questionnaires in the progress note and patient portal to streamline daily workflows. The training will cover the following topics in eClinicalWorks:

The Chronic Care WorkflowPatient Portal SettingsAccessing Patient PortalOverview of QuestionnairesCreating QuestionnairesQuestionnaires ExamplesImporting Questionnaires into Progress Notes

Behavioral Health Parity Training for Service Providers
2024-02-07 10:00 - 11:30

eClinicaWorks Training: Clinical Essentials
2024-02-01 10:00 - 12:00
Front office essentials are a very important piece of a patient experience. Attendees will learn to create and manage patient paper and electronic documentation. Patient lists are core to the management of patient populations and are a fundamental strategy to improving overall care delivery for chronic disease patients.

This training will give your practice the tools it needs to successfully use and incorporate Front office essentials and eCW reports to streamline daily workflows. The training will cover the following topics in eClinicalWorks:

Chronic Care Workflow Patient Registration Scheduling Telephone Encounters Office Management Document Management Patient Care Management Order Sets Registry Quality Measures

New York State Patient-Centered Medical Home Sustainability Workshop
2024-01-23 09:00 - 10:30, 2024-01-11 09:00 - 10:30
Congratulations on your NYS Patient-Centered Medical Home Recognition! Join NYC REACH for a free NYS PCMH Sustainability Workshop to learn best practices for maintaining PCMH operations, how to align PCMH with other programs, and how to maintain PCMH Recognition. It is important for practices to maintain PCMH operations year-round, as NYS PCMH Recognition must be renewed annually.

This 90 minute workshop is for staff experienced with PCMH.

All workshops will be held virtually in Zoom. The log-in information and how to access the event will be sent in the confirmation that will go to the email address used to register for the workshop.

NEW YORK STATE PATIENT-CENTERED MEDICAL HOME SUSTAINABILITY WORKSHOP
2023-12-19 09:00 - 12:00, 2023-12-07 09:00 - 12:00
Congratulations on your NYS Patient-Centered Medical Home Recognition! Join NYC REACH for a free NYS PCMH Sustainability Workshop to learn best practices for maintaining PCMH operations, how to align PCMH with other programs, and how to maintain PCMH Recognition. It is important for practices to maintain PCMH operations year-round, as NYS PCMH Recognition must be renewed annually.

All workshops will be held virtually in Zoom. The log-in information and how to access the event will be sent in the confirmation that will go to the email address used to register for the workshop.

BEHAVIORAL HEALTH PARITY TRAINING FOR SERVICE PROVIDERS
2023-12-13 13:00 - 14:30, 2023-12-04 13:00 - 14:30, 2023-11-30 10:00 - 11:30, 2023-11-20 13:00 - 14:30
Many people are interested in accessing behavioral health services, butoften face challenges due to coverage denials and significant out-of-pocketcosts.

Attend a free NYC Department of Health and Mental Hygiene (NYCDOHMH) training to learn more about behavioral health parity and relatedresources.

NYC DOHMH BEHAVIORAL HEALTH PARITY TRAINING
2023-12-07 13:00 - 14:30
The Division of Mental Hygiene within the New York City Department of Health and Mental Hygiene is offering free virtual trainings on behavioral health parity. Behavioral health parity means that insurance benefits for the treatment of mental health and substance use disorders should be equal to coverage for medical services.

Many people face challenges accessing behavioral health services due to coverage denials and significant out-of-pocket costs. With the recent increase in the number of New Yorkers who need mental health or substance use services due to the COVID-19 pandemic, it is important to ensure that they are able to access timely and affordable care.

This training will provide an overview of behavioral health parity and what steps you can take (or help your clients take) when they experience insurance denials or unexpected out-of-pocket costs. You will also learn about organizations available to support individuals in accessing services such as the Community Health Access to Addiction and Mental Healthcare Project (CHAMP), New York State’s health insurance ombudsman program for substance use disorder and mental health care.

Please register for an upcoming virtual training by clicking the link below.
