NYC REACH
Partnerships to advance primary care quality and equity
ABOUT US
Primary Care is foundational to achieving health equity. NYC REACH advances primary care through
support and innovation at the NYC Department of Health and Mental Hygiene.
NYC REACH partners with providers and organizations to:
Implement innovative and patient-centered strategies for chronic disease prevention & management
Optimize digital technology and electronic health record interoperability for efficiency
Create clinical and community linkages to address social determinants of health
Integrate behavioral health in addressing physical health
Align with payment reform for sustainability and fiscal strength
Build healthcare worker capacity and promote team-based approaches
Inform policy changes and translate to practical application
Advance NYC Health Department Chief Medical Officer’s anti-racism commitment
NYC REACH is operated by the Bureau of Equitable Health Systems (BEHS) whose goal is to apply policy, evidence, and practical expertise to improve equity in health care delivery at the individual, organizational, and systems levels. BEHS is a bureau of the Center for Health Equity and Community Wellness division. NYC REACH was originally created in 2010 to serve as the city’s regional extension center for health information technology (HIT) and support clinical settings in adopting and using electronic health records (EHRs) for population health.
NYC REACH is a free membership organization, primarily funded by state and federal contracts and grants. Staff are trained and experienced practice facilitators who provide direct technical assistance to providers and organizations. NYC REACH is guided by an advisory council of physicians from a variety of healthcare institutions across New York City.
MEET OUR TEAM

Duncan Maru, MD, PhD
Assistant Commissioner, Bureau of Equitable Health Systems

Janice Magno, MPA
Executive Director, Community Healthcare Strategic Partnerships

Ernesto Fana, MPA
Executive Director, Community Healthcare Support

Samantha De Leon, PHD
Executive Director, Program Evaluation and Planning

Emily Carroll, MPH
Director, Communications and External Relations

Matt Gannon
Director, Community Healthcare Strategic Partnerships

Vita Tambone, MPH
Senior Manager, Diabetes Education and Support
IMPACT
Since its inception in 2010, NYC REACH has strived to help providers fully utilize Health Information Technology. Through 2019, 26,000 providers in New York City have joined NYC REACH. NYC REACH has helped community health centers, foster care agencies, hospitals, and small practices receive over $465 million in incentive payments paid through multiple initiatives.
Primary care practices
Patients served by NYC REACH
member organizations
Community Health Centers and Community-Based Organizations
Pharmacies

The dots on this map represents the distribution of NYC REACH members across the five boroughs. The grey-shaded neighborhoods are part of the Taskforce on Racial Inclusion & Equity (TRIE). These neighborhoods were disproportionately impacted by COVID-19 and the taskforce designation allows the neighborhoods to be prioritized for assistance. NYC REACH supports the NYC Department of Health and Mental Hygiene’s goals for health equity by partnering with organizations in impacted neighborhoods.
CERTIFICATIONS

Partner in Quality for Patient-Centered Medical Home certification

Diabetes Education Accreditation Program for diabetes self-management education and support (DSMES)

Patient-Centered Medical Home Certified Content Experts
CAREERS
Join a team that encourages creativity and collaboration! We’re looking for talented individuals who are passionate about improving the health of New Yorkers. Through BEHS’ partnership with the Fund for Public Health in New York City (FPHNYC), a not-for-profit organization that collaborates with the New York City Department of Health and Mental Hygiene to implement and advance public health initiatives, we have exciting opportunities available. To find out about BEHS positions at FPHNYC, please visit http://www.fphnyc.org/get-involved/joinourteam/ and review the positions listed under “Equitable Health Systems.”
PHYSICIAN ADVISORY COUNCIL
The Physician Advisory Council is a group of providers who provide input on the Bureau of Equitable Health System’s many projects, programs, and services. The council consists of members representing small and large practices all throughout New York City and assists BEHS with understanding the healthcare landscape of the City.