WELCOME TO NYC REACH
Primary Care is foundational to achieving health equity. NYC REACH advances primary care through support and innovation at the NYC Department of Health and Mental Hygiene.
Primary care practices
Patients served by NYC REACH member organizations
Community Health Centers and Community-Based Organizations
- technical assistance
- trainings and workshops on quality improvement, value-based programs, Patient-Centered Medical Home, and more
- provider and community resources
- regular email communications with timely updates on policy changes
- exclusive tools for practice improvement
- program updates and new resources
"NYC REACH has helped me through a few of their programs, and every time I am a happy customer. They are very knowledgeable about requirements of different programs and do a good job translating the requirements into language that healthcare providers and staff can understand."
"NYC REACH has helped us fully utilize our EHR. The feedback we receive from our patients has been very positive."
"Doctors know they must change their approach in order to see results. NYC REACH gave us the tools we needed to make that change."
"NYC REACH has helped us develop workflows, overcome obstacles in [our EHR] function, kept us compliant in numerous quality care projects, has prepared us for PCMH, and has prepared us for Meaningful Use Attestation. These are truly dedicated individuals who are there to help."
"PCMH recognition was a difficult process. But NYC REACH provided assistance every step of the way. Without them, I’d be blind."
"We worked with NYC REACH on PCMH twice, once for our initial application and again for our renewal. The process of going through many of our workflows along with another pair of eyes from NYC REACH helped us reconsider some things and make some important changes. We are very appreciative."
"NYC REACH always lets us know what’s new, what’s coming along, what’s the next program. It’s really helpful to have someone come in and remind us of all the stuff we have to do."
"NYC REACH helped our practice make changes to how the staff books appointments and how we handle walk-ins. It’s so much different now. It’s a real relief because now I can plan my day more easily, and the whole office is less stressed."