Provider Resources

Use this page to find upcoming events and resources that may be helpful to your practice. Always reach out to your practice facilitator or nycreach@health.nyc.gov for further questions.

Reaching Equity

Learn about health equity with the resources below. This list of research, articles, white papers, and more will be updated regularly. Check back for new readings related to racism and its implications on health and our communities.

Analyzing the Racial Wealth Gap & Implications for Health Equity – NYC Health Department and partners worked to develop this report exploring the racial wealth gap and health inequities

Call to Action: Structural Racism as a Fundamental Driver of Health Disparities – Learn about the impacts of structural racism and potential solutions in this journal from the American Heart Association.  

Use of Race in Clinical Diagnosis and Decision Making: Overview and Implications – Read this brief from Kaiser Family Foundation to learn about the history of race and implicit bias in medical decision making and its implications for health equity.

Read about the NYC Health Department’s commitment to anti-racism in healthcare on the Chief Medical Officer’s page. 

Falls Prevention Resources

Use the resources below to help patients prevent falls.

West Nile Virus

Some patients may be at high risk for contracting severe illness, including older adults and those with weakened immune systems. Share the following tips and resources with your patients.

  • Limit outdoor activity in the evening, especially at dusk and dawn. That’s when the mosquitoes that spread West Nile virus are most active.
  • Use an EPA-approved insect repellent containing DEET, picaridin, IR3535 or oil of lemon eucalyptus.
  • Wear protective clothing outside, especially during the evening.  During the day, avoid dark-colored clothing.
  • Do not wear colognes, perfumes or scented body lotions.
  • Avoid shaded, bushy areas where mosquitoes rest during the day.
  • Use window screens and repair or replace screens that have tears or holes to prevent mosquitoes from flying indoors.
  • Remind your property manager or superintendent  that standing water can attract mosquitoes and encourage them to remove standing water on your property.

The following resources can be used to educate patients on prevention and protection.

Review these NYC Health Department webpages for resources and the most up to date information.

Older Adult Pedestrian Safety

In 2020-2022, older adults made up 15% of New York City’s population, but over 35% of pedestrian deaths. Use the following resources to discuss pedestrian safety with older patients.

  • Conduct a comprehensive geriatric assessment, including screening for vision and hearing deficits, frailty, falls risk, and cognitive deficits. Consider collecting a history of pedestrian injury close calls.  
  • Medicare reimburses for preventive visits that include reviews of older patients’ medical and social health histories.  
  • Recommend physical activity that promotes strength and balance for older adult patients.   
  • Review patients’ medications, including vitamins, supplements, and any over-the-counter medicines that are taken regularly.  Look for opportunities to reduce polypharmacy and de-prescribe, and identify potentially unsafe or unnecessary drug interactions.  
  • Consider having these resources on hand for patients: 

Lifestyle Medicine Course

Take advantage of a new course bundle that provides a foundational, evidence-based introduction to the field of lifestyle medicine with a focus on nutrition, often the most complex behavior to change, as a way to prevent and treat chronic disease.  

We are excited to offer this free CME/CE opportunity from the American College of Lifestyle Medicine (ACLM) to our members. This course bundle consists of the following three modules, four presentations, and 5.5 hours of CME/CE content.  

  • Introduction to Lifestyle Medicine module (1 hour)  
  • Food as Medicine: Nutrition for Prevention and Longevity module (3 hours)  
  • Food as Medicine: Nutrition for Treatment and Risk Reduction module (1.5 hours)   

To enroll, select ‘REGISTER NOW’ at www.lifestylemedicine.org/essentials 

  • Scroll to the bottom of the page to login or create an ACLM account 
  • Proceed to Check Out 
  • Enter promo code: ESS-NYCREACH 

Registration is open until September 14, 2025. This complimentary course is provided by ACLM to educate healthcare providers on patient-centered, high-value, and outcome-oriented care. If your institution provided alternative registration instructions, please use that link and code at check out.

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Lifestyle medicine can address up to 80% of chronic diseases. A lifestyle medicine approach to population care has the potential to arrest the decades-long rise in the prevalence of chronic conditions and their burdensome costs.  Patient and provider satisfaction often results from a lifestyle medicine approach, which strongly aligns the field with the Quintuple Aim of better health outcomes, lower cost, improved patient satisfaction, improved provider well-being, and advancement of health equity, in addition to its alignment with planetary health. Lifestyle medicine is the foundation for a redesigned, value-based and equitable healthcare delivery system, leading to whole person health. Learn more on the ACLM website. Full accreditation information for this ACLM course can be found here. 

New York Medicaid Pharmacy Program (NYRx)

New York State (NYS) will transition their current Medicaid pharmacy benefit to NY Medicaid Pharmacy Program (NYRx) beginning April 1, 2023. The new program will provide all Medicaid Managed Care with their prescriptions through NYRx allowing NYS to pay pharmacies directly. Review highlights and resources for the transition below and stay tuned for more updates.

  • The transition will affect all Medicaid members. They will get access to a comprehensive list of products
  • Download complete lists of reimbursable drugs
  • Providers must be enrolled in Fee-For-Service to continue serving Medicaid Managed Care members whose pharmacy benefits are transitioning effective April 1, 2023
  • NYS Department of Health will complete outreach and education about the NYRx preferred drug program and clinical criteria
  • There will be a 90-day transition period between 4/1/23-6/30/23. During this time, members can get a one-time temporary fill of drugs that would normally require prior authorization under the NYRx Preferred Drug Program
  • The Initial Special Edition Medicaid Update will be published in November and the second edition will be published in February.
  • A Categorized FAQs can be accessed here
  • Review slides from the August, September, and October Stakeholders Meetings

Abortion Access Hub Materials Order Form

Use this order form to receive free resources to promote the Abortion Access Hub. Resources may include flyers, posters, buttons, and more. he Abortion Access Hub.

The New York City Abortion Access Hub provides confidential help finding an abortion provider, scheduling an appointment, getting financial assistance, and finding transportation and lodging. This help is available regardless of immigration status. You do not need to live in New York City to contact the Abortion Access Hub or receive a referral.

  • Phone: 1-877-NYC-AHUB (1-877-692-2482)
  • Live Chat
  • Hours: Monday through Saturday, 8 a.m. to 8 p.m.

Health Care Workers Bonus program

Use the resources below to learn more about New York State’s (NYS) Health Care Workers Bonus (HWB) Program. The HWB Program Portal will be updated regularly with information for employers.

Payer Resources

Pest Management

Empire BCBS, Fidelis Care, Healthfirst and MetroPlus Health offer integrated pest management with allergen reduction at no cost, through the Medicaid Together program, to members:

  • 5-17 years old,
  • On Medicaid or CHP,
  • Who have been recently hospitalized with a primary diagnosis of asthma (within 6 weeks),
  • Have pests at home,
  • Have allergies to those pests.

To find out more, email HealthSystems@nyc.health.gov.

 

EmblemHealth Resources

Asthma Resources

East Harlem Asthma Center of Excellence (EHACE)

Use this form to refer patients to receive free services from EHACE to help control their asthma and improve their overall health. Use page 2 of the form for Spanish-speaking patients.

Complete this form to request an Asthma Education Training from EHACE.

Additional Asthma Resources

Use the resources below from NYC Health Department to inform patients, parents, and caregivers on asthma, treatment, triggers, and how to reduce indoor allergens.

  • Free Integrated Pest Management in Manhattan – Use the IPM Referral Form to refer patients for Integrated Pest Management for homes with children 0-17 years old in Manhattan and that have pests. Complete the referral form and email it to both Christopher Myers (cslaughter@health.nyc.gov) and Teresa Martinez (tmartinez3@health.nyc.gov). Please indicate in the form if the family being referred prefers a language other than English.
  • Asthma Bulletin – A resource for patients, parents, and caregivers with information about controlling asthma, triggers, medication, and what to do in case of emergency.
  • Treating Asthma in School – A flyer for parents and caregivers with tips on how to utilize an asthma controller to help manage asthma at school.
  • Childhood Asthma and Environmental Triggers – A fact sheet for patients, parents, and caregivers that outlines indoor and outdoor asthma triggers and how to pest proof a home against pests and other triggers.
  • Asthma and Tenants Rights – A flyer explaining tenants rights, how to minimize asthma triggers in the home, and what steps to take if the property is not being managed to properly reduce asthma triggers.
  • Health Provider Referral for Mold and Pest Enforcement – A referral form for providers to refer patients, parents, and caregivers to the Health Homes Program (HHP). HHP will inspect the home for mold, pests, and other environmental triggers and work with building management to ensure the issue is remedied.

COVID-19

Visit our COVID-19 page for updates ordering vaccines, billing and coding, Medicaid Vaccine Counseling Program updates, and more.

CDC’s COVID-19 Quarantine and Isolation Calculator

NYC Health Department’s Information for Providers website

  • This website includes updates to COVID-19-related mandates, vaccine information and guidance, outpatient therapy resources, facility-specific guidance, and more. Explore each tab to find relevant resources for your practice.

COVID-19, Flu, and RSV Flyers

Review and print flyers at the links below from the NYC Health Department to inform patients on how to detect, prevent, and treat respiratory viruses such as COVID-19, the flu, and RSV.

Events

Visit the websites below for more upcoming and previously recorded events.

Reproductive Health Access Project

The Reproductive Health Access Project (RHAP) is bringing back the monthly e-newsletter series, Insights. The newsletter offers primary care clinicians and other health care professionals evidence-based education on abortion and early pregnancy loss (miscarriage, EPL) care. Insights will share practice guidelines, clinical tools, and resources that reinforce and support evidence-based, person-centered abortion and EPL care and counseling, including post-abortion and self-managed abortion. RHAP recognizes that abortion counseling and care may not be possible in all states and settings around the country. The Insights newsletter may be a helpful resource for providers and the communities you care for. Insights will be published on the 4th Tuesday of every month. Sign up now to receive the next monthly edition.