New documents provide guidance on the appeals process for managed care and commercial plans and the Centers for Medicare & Medicaid services.

Resources include:

• How to Write an Effective Appeal Letter
  • This step-by-step guide includes administrative tasks, how to construct the letter, and a letter template.
• Appeal Process Summary for Commercial and Managed Care
  • This chart includes a list of payers, filing time frames, appeal levels, and contact information.
• Appeal Process Summary for the Centers for Medicare & Medicaid Services
  • This chart includes appeal levels, process, filing time frames and contact information.

To download these documents, visit the Revenue Cycle Optimization (Billing) folder on the resource library at www.nycreach.org.