NYC REACH provides support on several projects aimed to develop skillset among non-provider staff members (e.g., medical assistants) in order to involve them in the care among chronically ill patients in the small practice setting.

HHA trains non-clinician staff members to be Healthy Hearts Ambassadors to help hypertensive patients self-manage their blood pressure by offering personalized consultations and nutrition seminars.

To learn more about HHA, email efana@health.nyc.gov.